RETURN POLICIES
All Returns or Exchanges must be completed within
30-days of original shipping date.
All items must be new, unused,
and in the original box and packaging.
Please make sure the item(s) you wish to return meet this criteria before
proceeding to the return steps below.
RETURN INFORMATION ABOUT SPECIFIC ITEMS
Sharpened Skates are NOT Exchangeable or Returnable. Do not
sharpen skates until you are sure that they fit correctly. Special orders, Team
Orders, or Other Special Accommodations are NOT returnable or exchangeable for
any reason. Jocks and Undergarments are Non-Returnable/Non-Exchangeable for ANY
reason.
*STICKS: Most Major Manufacturers provide Warranty services
directly. For a reference guide of manufacturers warranty information call the
manufacture that applies:
- CCM-
1-888-644-1677
- Easton-
1-888-259-1297
- TPS-
1-800-265-0525 ext. 1
-
Bauer-
1-888-509-6875
- Reebok-
1-800-644-1677
- Sher-Wood- 1-866-563-2205 ext. 2175
- Warrior-
1-800-986-7845
Warranties do NOT apply to: Pro Stock Sticks/ Shafts
or replacement Blades.
How to go about returning an item.
1.
Please call 434-592-3955 to obtain a Return
Authorization (RA) Number. We will NOT accept any returns without an Return
Authorization Number. IMPORTANT: All Packages without an Authorized
Return Number will be refused!
2.
Return the item with its original packaging to:
Lynchburghockey.com Returns
1971 University Blvd
Lynchburg, VA 24502
3.
Please write the RA Number clearly on the outside of
the box, following the instructions below:
Please do not attach or tape any Shipping Label Directly on a Skate Box or
Shoe Box. Doing so will result in
the exchange being denied. Please do not
use a Skate Box or Shoe Box as your shipping box. Doing so will
result in
the exchange being denied. At lynchburghockey.com we do not sell used
merchandise and we would
not want to give other customers the impression
that we do by the sight of used packaging.
WE WILL NOT ACCEPT RETURNS WITH SHIPPING LABELS ATTACHED DIRECTLY TO
PRODUCT PACKAGING
EXCHANGES: We understand that
sometimes items do not fit exactly the first time, therefore,
lynchburghockey.com® will gladly exchange any products purchased from our
site. Please contact us for
return/exchange information. Customer must pay
for shipping both directions!
REFUNDS: Refund returns are subject to a 15% restocking fee
plus the original cost of shipping. The original cost of shipping
will be charged back to the customer regardless of whether the original
shipping was free. (i.e. customer orders a skate for $150 with free
shipping...the customer will receive a refund of $150 minus the 15%, minus
cost of original shipping). We will process your refund within 7 days of
receipt. Please allow up to 2 billing cycles for the credit to appear on
your credit statement.
CLEARANCE/CLOSEOUT ITEMS:
Clearance or Closeout items can NOT be returned or exchanged, and all sales
are FINAL. All clearance or closeout items have limited quantities and are
sold on a first-come, first-serve basis. All products sold by
lynchburghockey.com are brand new, first quality (unless otherwise noted)
with full factory warranties. Please check all items upon receipt, if the
items seemed damaged or used please report this to us immediately. NO
returns will be accepted of used items! Please, when trying skates on, only
wear them indoors on carpet. All tags must be attached and original
packaging must be included with returned items.
